Thank you for contacting the New York Lottery. So I emailed them go figure tho took them 20 hours to reply and it was a shitty automated response saying '
no matter how I try to put my information in and all the information is correct because its from my social security card, New york state ID, and other goverment issued objects. no matter what I try to make an account and it always says sorry dumb ass we cant verify your identity (winky face). I dont know if they hired a toddler to make this app but.